Welcome to the privacy policy of SiliconStream Appliance Repair. This policy outlines how we handle the information collected through our website and during the provision of our services. By using our website, you agree to the terms outlined in this policy.

Information Collection: When you contact us via phone or submit a service request form, we collect personal information such as your name, phone number, email address, and any details you provide related to the appliance repair service you require. Additionally, non-personal browsing data may be collected through cookies or web beacons to enhance user experience and site functionality.

Use of Information: The personal information collected is used to fulfill the requested service, respond to inquiries, and improve our service offerings. We and our trusted partners may contact you via phone, email, or text solely for service-related purposes or communication.

Sharing of Information: We may share your personal information with our trusted partners, who assist us in delivering our services. These partners are obligated to maintain the confidentiality and security of your information. We do not sell or rent your personal information to third parties for marketing purposes.

Consent: By contacting us or submitting a service request form, you consent to our collection, use, and sharing of your information as described in this privacy policy. You acknowledge that non-personal data may be collected and used to improve our website experience.

Dispute Resolution: Users agree to waive their right to sue or pursue any legal action beyond direct negotiation related to our website or services. It is also agreed that the maximum compensation for any claims shall not exceed $100, and users will bear their own legal fees and expenses in the event of a dispute.

Opt-Out: If you wish to opt-out of certain communications or have any inquiries related to your personal information, please contact us at (408) 300-7379.

Policy Updates: We reserve the right to update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy occasionally to remain informed about how we protect your information.